At Sohozulu we want our customers to have the best shopping experience. That's why we believe that our internal policies should be fair, clear and transparent. Read more about them below and contact us if you have any further questions.
Return policy
â—ˆ I accept returns and exchanges
Contact me within 7 days after delivery
Return items to me within 14 days after delivery
â—ˆ I do not accept cancellations
Please contact me if you have any problems with your order.
â—ˆ Return conditions
Return shipping costs are to be borne by the buyer. If the item is not returned in its original condition, the buyer will be responsible for any loss of value.
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â—ˆ Duties and Customs Duties
Buyers will pay applicable customs duties and tariffs. I am not responsible for delays due to customs clearance.
â—ˆ Shipping and delivery
My priority is that the shipment and delivery are made within the indicated period.
Order preparation times are usually 1 to 3 days, although I will always try to do it as soon as possible.
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Aprox Delivery times for each country :
Spain - 3 to 5 days
Europe - 7 to 14 days.
World - 10 to 20 days.
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